Our corporate philosophy

We are the leading museum in Europe for everything to do with cocoa and chocolate. We are one of the most important cultural attractions for all Cologne residents and tourists from near and far. We strive for excellence in order to inspire our guests from all over the world and offer them an unforgettable experience.

We bring our extensive knowledge of the past and present of cocoa and chocolate to life for our guests and indulge their senses in the process. We use our craftsmanship and expertise to produce a wide range of chocolate products ourselves and offer numerous additional services and events of the highest quality in addition to our exhibition.

We understand our visitors, their interests, needs and expectations. This understanding serves as a basis for us to constantly develop our exhibition and continuously improve our offerings.

We assume social responsibility, particularly with regard to sustainability, and pay attention to environmental aspects in all our decision-making processes. We want to be recognized as a museum and educational venue that cares about the environment and the social structures in which we live and work.

We create a working environment that attracts and retains the best employees. We encourage individual innovation, personal initiative and leadership at all levels of the organization. Respect for personal individuality, trust and fairness characterize our working relationships. Teamwork and good communication across all disciplines, departments and projects are important to us and form the basis for our joint success.

Our collection is carefully preserved and continuously researched and expanded. This keeps our knowledge and presentations up to date. We are innovative and always strive to improve what we have achieved in order to offer our guests an up-to-date and fascinating experience.

The successful pursuit of our entrepreneurial goals guarantees our long-term independence as a family business. We maintain a good and fair relationship with our suppliers and partners. We strive for a deep understanding of their goals and strategies in order to build a mutually rewarding and long-lasting partnership.

Our aim is to inspire every single visitor and make their visit a special experience.

Cologne, July 2024

Annette Imhoff Dr. Christian Unterberg-Imhoff