People behind the museum

Do you know how complex the production of a finished chocolate bar on the supermarket shelf actually is? From the cultivation of the cocoa plant to the conching of the cocoa mass to the chocolate bar, the journey of the cocoa to the finished chocolate bar is extremely complex. You can see this journey, the world tour of cocoa, in the exhibition at the Chocolate Museum. But the exhibition is not the topic of this article today.

Rather the people behind the Chocolate Museum.

The tour through cultural history on over 4,000 square meters requires not only the exhibition itself but also a lot of staff. There are a large number of people working in front of and behind the scenes to keep the museum moving forward. Some employees are involved in the day-to-day running of the museum, while others are employed in administration.

This short article is intended to give a brief overview of the professions that are practiced at the Chocolate Museum. Who are the people behind the Chocolate Museum? Perhaps you are particularly interested in one of them? If so, please pay particular attention to the end of the article.

You will see most of the employees if you visit the museum on a regular day. You will be greeted by the museum staff, who will check your tickets and collect your jackets at the checkroom. As you enter the exhibition rooms, museum guides will cross your path from time to time. Behind them, you will usually see a small group visiting the exhibition as part of a booked tour. You can also easily register for one of these tours here or sign up for the next tour on site.

If you continue to follow the exhibition, you will eventually reach the confectionery and chocolate factory area. Here you can watch the maîtres chocolatiers as they work on chocolate works of art.

A maître chocolatier has perfected the art of working with chocolate, creating beautifully shaped and skillfully crafted works of art from chocolate. This requires years of experience and a good background knowledge of confectionery and baked goods. But you can also put these years of experience to good use. The Confiserie offers courses in which the Maîtres will guide and help you to make your own little works of art from chocolate. Courses like these can be booked here via our website, and are also an unusual gift idea in the form of a voucher.

One floor below, in the glass chocolate factory, you can watch other maîtres. However, they are not busy with the artistic decoration of chocolate bunnies, but rather take care of the in-house chocolate factory. Yes, you read that right, the chocolate museum produces its own little chocolate naps, small pieces of chocolate. By the way, at the end of the production line there is a display that counts. This means that it shows how many Naps have already been produced today. The maximum is 75,000 pieces. Not a lot for a regular chocolate factory, but quite impressive for a museum.

As you continue through the exhibition, you are sure to come across museum staff dressed in chocolate brown shirts. They can be found everywhere and will be happy to help you with any questions you may have.

When you leave the exhibition, you should head to the adjoining Chocolat Grand Café. Here you can enjoy drinking chocolates, a delicious piece of cake and much more; all in the first row on the Rhine. When the weather is nice, enjoy the vacation feeling on the large terrace right by the water.

And of course this café has to be run somehow. Accordingly, it has kitchen staff such as waiters and waitresses who can fulfill almost every wish.

Once you leave the Chocolat Grand Café, have had your fill of the unique view of the Rhine - which is not really possible - and have had your fill of the cakes and all the other delicacies on offer, the way out of the museum leads past our Chocolat Shop. In the Hussel Chocolat Shop you will find a variety of Lindt products that are not normally available in stores. Of course, there are also staff here who look after the store.

The staff presented here are visible to every visitor. But of course a large part of the work also takes place behind the scenes. This means that a large part of the work cannot be seen by visitors.

First of all, there are a number of hard-working cleaners who ensure that everything is clean even before the museum opens. That's not so easy with an area of over 4,000 square meters. In addition to the cleaning staff, there are always external employees to be seen early in the morning, such as tradesmen carrying out improvements or repairs. Often, however, it is also our own people, employees of the building services department, who ensure that the exhibition and the museum with all its technology works.

The majority of the Chocolate Museum's employees who work behind the scenes work in administration. They are based in the offices above the museum's entrance hall. Here you can take a look at our team.

The administration includes employees from marketing, finance and controlling, the management and the museum educators. They play a major role for every museum. Without them, probably no museum in the world would be able to function. Museum educators act as intermediaries between a museum and its artifacts and visitors. This means that they are responsible for ensuring that the content of the exhibitions is brought closer to the general public in a profitable way. Specifically, they write the texts on information boards, for example, or consider in advance how visitors should perceive an exhibition, where they should go, what should be placed where, what they should see and much more.

A museum educator is responsible for answering all these questions. They are one of the most important parts of running a museum.

Nevertheless, it has to be said that every single employee plays their part in ensuring that all visitors have a great day at the Chocolate Museum. If you would also like to be part of this team, become part of the Chocolate Museum and ensure that the museum continues to run successfully, then take a look at our website under job vacancies and search for your dream job.

Maybe we'll see you soon on the chocolate side.

Dream jobs available