The chocolate factory
The glass chocolate factory
Our chocolate factory was completely redesigned in spring 2020 and now offers a state-of-the-art, informative and sensory museum experience. The new ingredient warehouse with its original-sized raw material containers, a huge industrial rack and oversized measuring cylinders leads you to the production line in the glass chocolate factory. A walk-through infographic provides fascinating insights into chocolate production. Strikingly visualized information and exciting media stations line the path through the entire production process: from roasting the cocoa beans to the finished bar. While the media stations illustrate the processes inside the machines, the audience constantly breathes in the seductive aroma of liquid chocolate.
Turning bitter cocoa beans into delicious chocolate is a long and complicated process that has been continuously refined over the centuries. Important inventions on the way to melt-in-the-mouth chocolate were Heinrich Stollwerck's 5-roller mill in 1873 and the conche invented by Rudolphe Lindt in 1879. You can admire both machines in the Chocolate Museum. In our glass chocolate factory, you can see exactly how the delicious chocolate mass is made from cocoa beans. The production of chocolate bars can also be followed in detail through the large viewing windows.
Our hollow figure studio
Magical unicorns, cute laughing bunnies, panda bears, monkeys, cats, camels, hearts and footballs - all these pretty hollow figures are made exclusively and lovingly by hand in the Chocolate Museum. You can watch them being made live in the hollow figure studio. For their work, our Maîtres Chocolatiers need not only years of experience but also a great deal of passion and, of course, knowledge about chocolate. When a multi-colored figurine is produced, details such as eyes, ear shells or the long rabbit teeth have to be "made up" by hand in advance in the mould using liquid chocolate and a brush. This again requires a lot of skill and practice.
Our tip: Take a piece of the chocolate museum home with you as a souvenir of your visit or give the little chocolate works of art to your loved ones as a gift. You will find a selection in the chocolate shop on the 1st floor.
Handicraft in the Chocolate Museum
Our confectionery is located on the premises of the chocolate manufactory. Experience the production of sweet specialties up close and immerse yourself in the delicious world of the Maîtres Chocolatiers. Don't want to just listen and watch? Then choose from our wide range of courses. Follow in the footsteps of the "great masters" of the art of chocolate making and create your own handmade delicacies. For children from the age of 8, there is a wide range of activities on offer. Together with the Maîtres Chocolatiers, colorful chocolate lollipops, funny chocolate figures or chocolate bars are made - there are no limits to the imagination. Of course, you can also have a nibble at the chocolate fountain in between!
Please note: Our courses are currently only available in German.
The chocolate manufactory
Manual work dominates in the chocolate factory. As in the glass chocolate factory, you can follow all the processing steps through large viewing windows. Watch as truffles receive their exquisite decoration or hollow figures in the shape of Santa Clauses, Easter bunnies or unicorns are produced. Hand-made two-tone figures, such as the chocolate soccer or the panda bear, are a highlight of your visit. Take a "piece" of the chocolate museum home with you and have your very own favorite chocolate handmade by our Maîtres Chocolatiers. Choose your favorite Lindt chocolate in Alpine milk, dark or white and select up to four of the delicious ingredients! Your personal chocolate bar will be ready for collection in just 45 minutes. As a special highlight, you can customize your bar with a personal message or name.